At Lux Vitae Peptides, we strive to provide high-quality products and excellent customer service. Please read our Refund and Returns Policy carefully before making a purchase. By purchasing from our website, you agree to the terms outlined in this policy.

1. All Sales Are Final
Due to the nature of our products, Lux Vitae Peptides does not accept returns or offer refunds on any orders. All sales are final once the order is confirmed and processed.

2. Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us immediately at support@luxvitaepeptides.com within 7 days of receiving your order. We will review the issue and determine the appropriate solution, which may include a replacement or store credit.

• Damaged Products: If your product is physically damaged during shipping, we will require photos of the damaged packaging and product to process your claim.

• Defective Products: If you receive a product that is defective (e.g., improper formulation, quality concerns), please contact us as soon as possible with details of the issue, and we will assist in resolving the matter.

3. Incorrect Orders
If we send you an incorrect product (e.g., wrong item, wrong quantity), please contact us within 7 days of receiving your order. We will work with you to resolve the issue, which may involve a replacement or store credit.

4. Shipping Charges
Shipping charges are non-refundable. If you are returning an item due to damage or defect, we may cover the return shipping costs, depending on the situation. For all other returns, the customer is responsible for return shipping costs.

5. Refunds
Refunds are not provided for any orders, as all sales are final. If a return is authorized due to a damaged or defective product, a replacement or store credit will be offered instead of a monetary refund.

6. How to Contact Us
If you have any issues with your order, please contact our customer service team at support@luxvitaepeptides.com with your order number, details of the issue, and any relevant photos of the product (if applicable). We will respond as quickly as possible to resolve the matter.

Please Note:
We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes to the policy will be reflected on this page, with the updated date noted at the bottom.